I ordered a Kelly Blooms neck scarf. I thought I was ordering the longer version, but I actually ordered the shorter one. I contacted the company and told them I’d like to send back the shorter one in exchange for the longer one, they said to keep the shorter one and gift it to someone and they would send out the longer one at no charge! WHAT! Customer service and kindness are difficult to find these days in my opinion, but it’s definitely not lacking here. Matthew made my day, sincerely it put a smile on my face and made my heart happy.
Thank you Matthew 🥰